Service Mapping in Insurance, Connecting Claims Processing Dependencies for Faster Root Cause Analysis
On June 7, 2025, Erie Insurance’s security team spotted unusual activity on its network. The company disconnected systems to contain …
Retail and Logistics IT Operations via CMDB
Ahold Delhaize is one of the world’s largest grocery retailers — €92 billion in annual revenue, 2,017 stores across 23 …
CMDB for AI Agents: What Your Automation Stack Needs
Nine seconds. That is how long it took an AI coding agent to delete an entire production database, including all …
What Is Blast Radius in IT Change Management?
TLDR: Blast radius in IT is the breadth of impact a failed or misconfigured change can produce. The larger the …
Virima Self-Service Portal: Features & Capabilities
The Virima self-service portal gives end users, IT teams, and stakeholders direct access to the infrastructure data Virima already maintains …
